Overview
Companion Extraordinaire Home Care Services, located in Henrico, Virginia, provides personal home care services tailored to meet the unique needs of each client. Their offerings extend to individuals in assisted living communities, independent living settings, and nursing and rehabilitation centers across the Richmond area and surrounding counties. With a commitment to personalized care, they provide services ranging from one-hour visits to 24-hour care.
Services & Support
Companion Extraordinaire specializes in delivering customized care programs designed to address the specific needs of their clients. Their services encompass a wide range of personal care, including assistance with daily activities, grooming, and companionship. They are equipped to adapt their services to fit the lifestyle and preferences of each individual, ensuring a high-quality care experience.
Care Approach & Staff
The staff at Companion Extraordinaire is frequently described as professional, compassionate, and accommodating. Families have noted that caregivers are attentive and responsive to the needs of their loved ones, often going above and beyond to provide support. The organization emphasizes effective communication, ensuring that families are kept informed and involved in the care process.
Who They Serve
Companion Extraordinaire serves a diverse clientele, including elderly individuals and those recovering from medical procedures. Their approach is tailored to meet the needs of both clients living at home and those in assisted living or rehabilitation facilities. Families have expressed confidence in the care provided, often feeling reassured by the thoroughness and dedication of the staff.
Service Area
The services of Companion Extraordinaire are available in Henrico and extend to surrounding areas, including Richmond, Ashland, Hanover, Chesterfield, and Bon Air. This broad service area allows them to support a variety of clients across different living situations.
What Families Say
Many families commend Companion Extraordinaire for their exceptional service and support. Reviews highlight the professionalism and kindness of the staff, with clients expressing gratitude for the peace of mind provided during difficult times. The organization is often described as treating clients like family, which resonates positively with those seeking care for their loved ones.
Room for Improvement
Some families have reported challenges with communication, specifically regarding responsiveness and follow-up. There have been instances where initial contact did not lead to timely support, indicating a need for improvement in this area.
Summary
Companion Extraordinaire Home Care Services stands out for its personalized approach to home care, with a dedicated team committed to meeting the needs of clients and their families. While there are some areas for improvement in communication, the overall sentiment from families is one of satisfaction and trust in the care provided.
