Overview
Blessed Hands & Heart, LLC, located in Henrico, Virginia, is a nurse-owned and managed home care organization that has been serving the Greater Richmond Area for over a decade. The company specializes in supplemental staffing solutions, home care, services facilitation, and caregiver training.
Services & Support
Blessed Hands & Heart, LLC offers a range of home care services tailored to meet the needs of clients. Their focus includes supplemental staffing solutions and caregiver training, aiming to provide quality care to individuals in the community.
Care Approach & Staff
The organization is noted for its compassionate care, with some families expressing appreciation for the professionalism shown by the nurses and office staff. However, there are concerns regarding the overall training and professionalism of some staff members. Multiple reviews highlight issues with rudeness and unprofessional behavior from management and certain employees, which has impacted the experiences of clients and their families.
Who They Serve
Blessed Hands & Heart, LLC serves a diverse clientele in the Greater Richmond Area, focusing on individuals in need of home care services. Reviews indicate that while some clients have had positive experiences, others have reported significant issues with the service provided.
Room for Improvement
Feedback from clients suggests that there are areas needing attention, particularly regarding staff professionalism and customer service. Several reviews mention experiences of rudeness and lack of effective communication, indicating that improvements in management practices and staff training could enhance the overall client experience.
What Families Say
Reviews present a mixed picture of Blessed Hands & Heart, LLC. Some families commend the organization for their compassionate and considerate care, with specific praise for the professionalism of the nurses. Conversely, others express dissatisfaction with the customer service and management, citing unprofessional behavior and poor communication as significant concerns.
Summary
Blessed Hands & Heart, LLC offers home care services in Henrico, Virginia, with a commitment to compassionate care. While some families have had positive experiences, highlighting the quality of care from nurses, there are notable concerns regarding staff professionalism and management practices. Addressing these issues could help improve the overall client experience and satisfaction.
