Overview
Assisting Hands Home Care, located in Henrico, Virginia, provides personalized home care services aimed at enhancing the quality of life for seniors. Their team of trained caregivers focuses on delivering compassionate care in the comfort of clients’ homes. The services offered include companionship, personal care, medication management, meal preparation, and transportation, with a goal of supporting clients in maintaining their independence.
Services & Support
Assisting Hands Home Care offers a range of services tailored to meet the unique needs of each client. These services encompass companionship, personal care, and assistance with daily activities such as bathing and dressing. They also provide medication reminders and meal preparation. The caregivers are dedicated to ensuring the safety and well-being of clients, which is particularly important for those with conditions like dementia. Families have noted that the staff takes the time to understand specific needs, which can significantly reduce stress for caregivers and improve clients’ daily lives.
Care Approach & Staff
The care approach at Assisting Hands Home Care emphasizes kindness, compassion, and integrity. The staff is described as professional and capable, with many families expressing gratitude for the support and flexibility provided by their caregivers. For instance, one family highlighted the positive impact of their caregiver, who was able to engage their loved one with dementia in meaningful activities. The company aims to foster a culture of respect and dignity in all interactions.
Who They Serve
Assisting Hands Home Care primarily serves seniors and elderly clients who require assistance with daily living activities. Their services are particularly beneficial for individuals diagnosed with dementia, as they provide tailored support to help maintain engagement and independence. Families seeking care for their loved ones often appreciate the personalized approach and the ability to adapt care plans to changing needs.
Service Area
Assisting Hands Home Care operates in Henrico, Virginia, and extends its services to surrounding areas, including Richmond and Chesterfield. This broad service area allows them to reach a larger community of clients who may benefit from their home care offerings.
What Families Say
Feedback from families highlights both positive experiences and areas for improvement. Many clients express appreciation for the compassionate care provided by their caregivers, noting specific instances where caregivers have gone above and beyond to meet their loved ones’ needs. However, some reviews indicate concerns regarding the company’s responsiveness and organizational issues, particularly in communication and scheduling.
Room for Improvement
While many families have praised the quality of care, some reviews mention challenges with the company’s administrative aspects, such as communication and scheduling. There are reports of difficulties in reaching office staff and concerns regarding the reliability of the scheduling app used for logging shifts. These issues suggest that there may be room for improvement in the company’s operational processes.
Summary
Assisting Hands Home Care in Henrico, Virginia, is dedicated to providing personalized and compassionate home care services for seniors. With a focus on dignity and respect, their caregivers assist clients with daily activities and enhance their quality of life. While many families commend the care received, there are noted areas for improvement in communication and administrative efficiency. Overall, Assisting Hands aims to be a trusted partner for families seeking home care solutions.
