Overview
Discovery Village At The West End Assisted Living, located in Henrico, Virginia, offers a range of senior living options including assisted living, memory care, and hospice services. The facility is known for its compassionate staff and engaging activities designed to enhance the quality of life for residents. Many families appreciate the supportive environment and the attention given to their loved ones.
Services & Support
Discovery Village provides a variety of services including assisted living and specialized memory care. The memory care unit has been noted for its supportive staff who are dedicated to creating a safe and engaging environment for residents. Families report that the staff is attentive and communicates effectively about their loved ones’ care, ensuring that they are kept informed of any changes.
Care Approach & Staff
The staff at Discovery Village is often described as kind, compassionate, and engaged. Many reviews highlight the dedication of the team, particularly in memory care, where residents receive personalized attention. Families have expressed gratitude for the supportive environment created by the staff, who treat residents with dignity and respect. However, some reviews have raised concerns about staffing levels, indicating that there may be times when residents do not receive as much assistance as needed.
Who They Serve
Discovery Village caters to seniors requiring different levels of care, including those in need of assistance with daily activities and those with memory-related challenges. The facility is designed to support residents at various stages of aging, providing tailored care to meet individual needs.
Living Options & Amenities
The community features a welcoming atmosphere with various living options that promote resident engagement. The layout of the memory care unit has been positively noted for its design, which allows for different activity areas, making the space feel expansive and inviting. Residents can enjoy a range of activities that keep them active and engaged.
Dining & Activities
Discovery Village offers a dining experience that is well-received by both residents and families. The food is reported to be delicious and served on time. The community also emphasizes the importance of activities, providing opportunities for residents to stay active and engaged, which is a key aspect of maintaining health and independence.
What Families Say
Overall, families express a high level of satisfaction with the care their loved ones receive at Discovery Village. Many highlight the staff’s kindness and the effective communication regarding their family members’ needs. Positive experiences in the memory care unit are frequently mentioned, with families noting significant improvements in their loved ones’ quality of life. However, there are also critical reviews that point out issues related to staffing and care consistency, emphasizing the need for ongoing attention to these concerns.
Room for Improvement
Some families have expressed concerns regarding staffing levels and the frequency of assistance provided to residents. Specific issues mentioned include the need for more consistent help with personal care and ensuring that residents are regularly attended to, particularly in memory care.
Summary
Discovery Village At The West End Assisted Living is a senior living community in Henrico, Virginia, that offers a range of services including assisted living, memory care, and hospice. The facility is appreciated for its caring staff and engaging activities, although some reviews indicate areas for improvement regarding staffing and resident assistance. Families generally feel supported and valued, making it a recommended option for those seeking care for their loved ones.
