Overview
Key Elements Care LLC, located in Hampton, Virginia, is dedicated to providing high-quality home health care services for elderly and disabled clients. The company emphasizes exceptional customer satisfaction and aims to meet the diverse needs of its clients through a variety of personalized care options.
Services & Support
Key Elements Care offers a range of services including personal care, companion care, chore services, homemaker services, and consumer facilitator services. This comprehensive approach allows families to find suitable care solutions tailored to their loved ones’ needs.
Care Approach & Staff
The staff at Key Elements Care is frequently described as professional, compassionate, and dependable. Families have noted the dedication of the owner, who is actively involved in ensuring that clients receive the attention and care they need. The company prioritizes a client-centered approach, with individualized plans that consider both financial and scheduling needs.
Who They Serve
Key Elements Care serves elderly and disabled individuals requiring assistance in their daily lives. The agency is noted for its ability to provide reliable care, which has been a significant factor in client satisfaction.
What Families Say
Feedback from families highlights the positive experiences they have had with Key Elements Care. Many reviewers express gratitude for the company’s commitment to quality care and the professionalism of the staff. One family shared their appreciation for the owner’s willingness to address questions and concerns, which contributed to their overall satisfaction. However, there are some concerns regarding staffing consistency, with a few families reporting issues with aides not showing up as scheduled.
Room for Improvement
While many families have had positive experiences with Key Elements Care, some reviews indicate that there have been instances of staffing issues, such as aides not arriving on time or failing to show up altogether. Addressing these concerns could enhance the overall reliability of the service.
Summary
In summary, Key Elements Care LLC is a home health care provider in Hampton, Virginia, that strives to deliver high-quality, personalized services to elderly and disabled clients. The company is praised for its compassionate staff and commitment to client satisfaction, though there are areas for improvement regarding staffing reliability. Families considering this agency may find a supportive and dedicated care environment for their loved ones.
