Overview
Golden Years Assisted Living Facility – Hampton, VA, located in Hampton, Virginia, Golden Years Assisted Living Facility, located in Hampton, Virginia, is dedicated to providing quality care and attention to its residents. The community aims to create an atmosphere that feels like home while promoting personal growth and social participation. Despite its commitment to resident well-being, recent reviews highlight significant concerns regarding the facility’s cleanliness and overall environment.
Services & Support
Golden Years offers a range of services designed to meet the needs of its residents, including assistance with daily living activities and a variety of social activities supervised by a recreation director. The facility emphasizes the importance of daily engagement for both physical and mental well-being, providing a diverse schedule of events aimed at enhancing social fulfillment.
Living Options & Amenities
The facility features spacious and beautiful rooms, although some reviews indicate issues with cleanliness, such as unpleasant odors and pest infestations. Residents have expressed dissatisfaction with the overall condition of the facility, noting concerns about cleanliness and maintenance.
What Families Say
Feedback from families is mixed. Some reviews commend the staff for their attentiveness and involvement in resident care, describing them as compassionate and skilled. However, several reviews raise serious concerns about the facility’s cleanliness, stating it has a stale odor and issues with pests, including bed bugs. One reviewer expressed deep dissatisfaction with the handling of a family member’s passing, highlighting a lack of communication and care during a critical time.
Room for Improvement
There are notable areas for improvement at Golden Years. Several reviews mention ongoing issues with cleanliness and maintenance, including persistent odors and pest problems. These concerns have led to calls for better management and oversight to ensure the well-being of residents.
Summary
Golden Years Assisted Living Facility in Hampton, Virginia, strives to provide a caring environment for its residents, focusing on their happiness and well-being. While the facility offers a range of services and activities, it faces significant challenges regarding cleanliness and maintenance, as reflected in recent reviews. Families considering this facility should weigh the positive aspects of staff engagement against the reported environmental concerns.