Overview
Care Advantage, Inc., located in Gretna, Virginia, offers in-home care services to residents in the area. With a commitment to delivering quality care, the company aims to provide a positive contribution to the communities it serves. They emphasize flexibility and custom services tailored to meet individual client needs.
Services & Support
Care Advantage provides a range of in-home care services including Certified Nursing Assistants (CNAs) and Personal Care Assistants (PCAs). Their services are designed to assist clients with various daily activities such as companionship, shopping, cooking, cleaning, dressing, and bathing. The company prides itself on its ability to adapt to the specific needs of clients, ensuring a personalized care experience.
Care Approach & Staff
The staff at Care Advantage is described by some clients as professional and dedicated to helping those in need. Many families have noted that the aides take pride in their work and provide compassionate care. However, there are contrasting experiences where some clients have reported issues with staff professionalism and reliability, indicating that not all interactions have met expectations.
Who They Serve
Care Advantage serves a diverse clientele in Gretna, focusing on individuals who require assistance with daily living activities. Their services cater to various needs, ensuring that clients receive the appropriate level of care based on their specific circumstances.
What Families Say
Feedback from families is mixed. Some clients have praised the company for its extraordinary service and professionalism, highlighting the positive experiences with the office staff and the aides. Conversely, other clients have expressed dissatisfaction, citing unprofessional behavior and issues with staff reliability, which led them to seek care elsewhere.
Room for Improvement
Several reviews indicate a need for improvement in staff reliability and professionalism. Some families experienced missed appointments without proper communication or replacement aides, which has raised concerns about the consistency of care provided.
Summary
Care Advantage, Inc. in Gretna, Virginia, offers a variety of in-home care services aimed at supporting clients in their daily activities. While many families have had positive experiences with the staff and the level of care, there are notable concerns regarding reliability and professionalism that potential clients may want to consider.