Overview
Ascend Hospice and Ascend Home Health, located in Glen Allen, Virginia, provides compassionate home health, hospice, and palliative care services. Their mission is to support patients and families by offering comfort and expert medical care during challenging times. The organization emphasizes preserving quality of life for all patients at every stage of illness or injury.
Services & Support
Ascend offers a variety of services designed to enhance the quality of life for patients and their families. Their hospice programs focus on providing comfort and care during sensitive times, addressing not only physical symptoms but also emotional and spiritual needs. A dedicated team, including social workers, nurses, and home health aides, is available to assist with medical, emotional, social, and practical support services.
Care Approach & Staff
The team at Ascend Hospice is noted for their compassionate approach to care. Reviewers highlight the empathy and dedication of the staff, including social workers who are described as being readily available to assist both patients and families. The organization emphasizes a holistic approach to care, aiming to relieve burdens and ease stress for those they serve.
Who They Serve
Ascend Hospice serves patients facing life-limiting conditions and their families, providing specialized support tailored to their needs. The organization focuses on enhancing the overall well-being of patients, ensuring they receive the care and compassion they deserve during critical times.
What Families Say
Families have expressed appreciation for the compassionate care provided by Ascend Hospice. Many reviews commend the staff for their dedication and emotional support, noting the quality of care given to loved ones during their final days. However, there are also mentions of experiences with impatient and rude caregivers, indicating that while many families had positive interactions, some felt that the compassion expected in hospice care was lacking.
Room for Improvement
While many families have praised the compassionate care at Ascend Hospice, there are concerns regarding the demeanor of some caregivers. A few reviews mention experiences with impatience and rudeness, suggesting that there may be room for improvement in maintaining consistent compassionate interactions across all staff members.
Summary
Ascend Hospice and Ascend Home Health in Glen Allen, Virginia, is dedicated to providing compassionate care to patients and their families during challenging times. With a focus on holistic support and a team of empathetic professionals, the organization aims to enhance the quality of life for those they serve. While many families have shared positive experiences, attention to caregiver demeanor may be beneficial in ensuring a consistently compassionate environment for all patients.
