Overview
AmeriCare Plus Home Care – Alleghany, located in Clifton Forge, Virginia, is a family-owned company that has been providing customized in-home personal care for over 24 years. They offer both short and long-term care services tailored to individuals needing assistance with activities of daily living, including routine housekeeping, meal preparation, laundry, medication reminders, and transportation to appointments and social events.
Services & Support
AmeriCare Plus provides a range of services designed to support individuals in their homes. Their caregivers assist with activities of daily living (ADLs) and instrumental activities of daily living (IADLs), which enables clients to maintain their independence and comfort at home. They also offer live-in services and have experience caring for veterans. The organization emphasizes quality by conducting thorough background checks and providing ongoing training for caregivers.
Care Approach & Staff
The caregivers at AmeriCare Plus are noted for their professionalism and friendliness. Many families have expressed appreciation for the compassionate care provided by the staff, highlighting their ability to connect with clients on a personal level. The organization works to match clients with caregivers whose skills and personalities align, ensuring a supportive environment for both clients and staff.
Who They Serve
AmeriCare Plus serves a diverse clientele, including elderly individuals and those requiring assistance after surgical procedures. They have a strong commitment to the local community, as noted by their efforts to facilitate smooth transitions for residents returning home from care facilities.
What Families Say
Reviews indicate a generally positive experience with AmeriCare Plus. Families appreciate the effective communication and teamwork among the staff, which contributes to a supportive care environment. However, some reviews highlight concerns regarding reliability, with reports of missed appointments and inadequate service in certain instances. Despite this, many families recommend the organization for its quality care and commitment to meeting client needs.
Room for Improvement
While many families report satisfaction with the care received, there are notable concerns about reliability and the performance of some staff members. Instances of missed appointments and lack of communication have been mentioned, indicating a need for the organization to address these issues to enhance overall service quality.
Summary
AmeriCare Plus Home Care – Alleghany in Clifton Forge, Virginia, has a long-standing reputation for providing personalized in-home care. With a focus on matching clients with suitable caregivers and a commitment to quality service, they aim to support individuals in maintaining their independence at home. While many families express gratitude for the services provided, addressing concerns about reliability could further strengthen their community standing.