Overview
Greenbrier Regional Medical Center, located in Chesapeake, Virginia, is a skilled nursing facility that offers rehabilitation and therapy services. The center has received a mix of feedback from families regarding the quality of care and management practices.
Services & Support
The facility provides a range of services including skilled nursing, rehabilitation, and physical therapy. Many reviews highlight the effectiveness of the therapy department, noting that staff worked diligently to help patients regain their independence. However, there are contrasting experiences regarding the overall care provided, particularly from the nursing staff.
Care Approach & Staff
There have been mixed reviews about the staff at Greenbrier Regional Medical Center. While some families commend the caring attitude of certain staff members, others express concern over neglectful practices. Reports indicate that some patients have experienced long wait times for assistance, leading to discomfort and health issues. New management has been noted as a positive change, with some reviewers praising the efforts to improve staff performance and patient care.
Who They Serve
The facility caters to a variety of patients, including those requiring rehabilitation after surgeries or health events, such as strokes. Family members have expressed concerns about the adequacy of care for elderly patients, particularly regarding mobility and hygiene.
Room for Improvement
Several reviews point out significant issues with care, including inadequate attention to patients’ needs and poor hygiene conditions within the facility. Reports of unpleasant odors and cleanliness concerns have also been highlighted. Additionally, there have been complaints regarding the discharge planning process and communication with families about necessary equipment for home care.
Summary
Greenbrier Regional Medical Center has a complex reputation, with some families appreciating the therapy services and the dedication of certain staff members, while others report serious deficiencies in care and management. Prospective residents and their families may want to consider these mixed experiences when evaluating their options for skilled nursing and rehabilitation services.
