Overview
Morrison Home Health, located in Chesapeake, Virginia, provides home health care services aimed at assisting individuals in the comfort of their own homes. The organization emphasizes a commitment to quality care and patient dedication, with a focus on meeting the specific needs of each client.
Services & Support
Morrison Home Health offers a range of home health care services, including support from caregivers, therapists, and nurses. The agency aims to help patients maintain a lifestyle of value, ensuring that care is delivered in a compassionate manner. They accept payments from private pay, out-of-pocket, and various insurance providers.
Care Approach & Staff
The staff at Morrison Home Health is described as a family of caregivers who prioritize the needs of their patients. However, some reviews indicate concerns regarding the professionalism and qualifications of the staff. There have been reports of unresponsiveness from the agency when issues arise, particularly in urgent situations.
Who They Serve
Morrison Home Health serves a diverse clientele, including elderly individuals requiring assistance due to health conditions such as paralysis from strokes. The agency’s mission is to provide care tailored to the unique needs of each patient.
What Families Say
Feedback from families presents a mixed picture. While some clients have expressed satisfaction with the caregivers assigned to them, significant concerns have been raised about communication and professionalism. One family reported a lack of follow-up regarding a caregiver’s illness, which led to worries about potential exposure to COVID-19. The family’s experience highlighted a perceived lack of concern from management regarding serious health matters.
Room for Improvement
Several reviews point to issues with communication and professionalism within the agency. Families have expressed frustration over unreturned calls and a lack of timely updates about caregivers’ health statuses, particularly in critical situations. This has raised concerns about the agency’s responsiveness to client needs.
Summary
Morrison Home Health in Chesapeake, Virginia, aims to provide dedicated home health care services tailored to individual needs. While some families appreciate the care provided by individual staff members, there are notable concerns regarding the agency’s communication and professionalism. Addressing these issues may enhance the overall experience for clients and their families.
