Overview
AmeriCare Plus Home Care – Bedford, located in Bedford, Virginia, is a family-owned agency that has been providing customized in-home personal care for over 24 years. They specialize in offering both short and long-term care to individuals needing assistance with daily living activities, housekeeping, meal preparation, laundry, medication reminders, and transportation. The agency emphasizes matching clients with caregivers based on both skill and personality, ensuring a personalized care experience.
Services & Support
AmeriCare Plus offers a variety of services tailored to the needs of their clients. These include personal care, respite care, and specialized support for individuals with Alzheimer’s and dementia. Their caregivers are noted for being highly qualified, having undergone extensive background checks and ongoing training. Families have expressed satisfaction with the quality of care provided, highlighting the agency’s commitment to maintaining a safe and comfortable home environment for clients.
Care Approach & Staff
The staff at AmeriCare Plus is frequently described as compassionate and dedicated. Families appreciate the agency’s efforts to keep them informed about care plans and any changes in staffing. Caregivers are noted for their hard work and ability to connect with clients, which enhances the overall caregiving experience. However, some feedback indicates that management could improve in areas of communication and support following significant life events.
Who They Serve
AmeriCare Plus serves a diverse clientele, including elderly individuals requiring assistance with daily activities and those with specific health conditions like Alzheimer’s and dementia. The agency is committed to helping clients remain in their homes while receiving the care they need.
Service Area
The Bedford office of AmeriCare Plus provides quality in-home care not only in Bedford but also in surrounding areas such as Lynchburg, Forest, Moneta, Huddleston, Amherst, and Madison Heights. This broad service area allows them to reach a larger community of individuals in need of home care services.
Scheduling & Availability
AmeriCare Plus is available 24/7, ensuring that families can reach out at any time with questions or concerns. This accessibility is an important aspect of their service, providing peace of mind to families.
What Families Say
Families have shared positive experiences regarding the quality of care their loved ones receive, with many praising the agency for its hardworking and caring staff. However, there have been concerns raised about management communication and professionalism during sensitive times, suggesting a need for improvement in these areas. Overall, many families express gratitude for the support and care provided by the agency.
Room for Improvement
While many families appreciate the quality of care from caregivers, some have noted issues with management communication and responsiveness, particularly during difficult personal circumstances. Addressing these concerns could enhance the overall experience for clients and their families.
Summary
AmeriCare Plus Home Care – Bedford is a well-established agency known for its dedicated caregivers and personalized care approach. With a broad service area and 24/7 availability, they strive to meet the needs of their clients while fostering a supportive environment. While there are areas for improvement in management communication, the agency remains a trusted choice for families seeking home care services in Bedford and surrounding communities.