Overview
Burlington Health & Rehab, located in Burlington, Vermont, offers a range of rehabilitation and respite care services for individuals recovering from surgery or illness. The facility aims to provide supportive care while promoting recovery and independence.
Services & Support
The center provides rehabilitation services, including physical therapy (PT) and occupational therapy (OT), which have received positive feedback for their effectiveness. Many residents have reported significant improvements, such as transitioning from being wheelchair-bound to walking independently. However, there are mixed reviews regarding the overall quality of care, with some families expressing concerns about the level of attention and support provided.
Care Approach & Staff
Staff members at Burlington Health & Rehab have been described as kind and caring by some families, particularly noting the efforts of individual nurses. However, there are reports of inconsistent care, with issues such as delayed responses to call buttons and lapses in medication administration. While the therapy staff is often praised, some reviewers have highlighted that the facility may be understaffed, impacting the quality of care.
Dining & Activities
Dining experiences at the facility have received criticism, with several residents describing the food as unappetizing, poorly prepared, and served at inappropriate temperatures. Families have reported that residents often lost weight due to inadequate nutrition, prompting some to bring supplemental food from home. Despite these concerns, some residents have enjoyed the activities offered and the social interactions with fellow residents.
Room for Improvement
Multiple reviews indicate that the facility has issues related to hygiene and overall cleanliness. Complaints have been made about unpleasant odors and inadequate toiletry care. Additionally, families have raised concerns about the handling of advanced directives and the overall responsiveness of the staff to medical needs.
Summary
Burlington Health & Rehab offers rehabilitation and respite care in Burlington, Vermont, with a focus on physical and occupational therapy. While some staff members receive commendations for their compassionate care, there are significant concerns regarding staffing levels, food quality, and hygiene standards. Families considering this facility should weigh the positive experiences of some residents against the critical feedback from others to make an informed decision.
