Overview
Rocky Mountain Care, located in Woods Cross, Utah, offers a continuum of health care services, including home health and hospice care. The organization aims to facilitate seamless transitions for seniors as their care needs change, ensuring that patients receive consistent support during their recovery or end-of-life care.
Services & Support
Rocky Mountain Care provides a range of services designed to assist individuals moving from one level of care to another. This includes follow-up care at home after a stay in a skilled nursing facility. Their focus is on removing gaps and barriers during care transitions to meet the evolving needs of seniors.
Care Approach & Staff
The staff at Rocky Mountain Care is frequently described as compassionate and dedicated. Many reviews highlight the positive interactions between aides and patients, noting that the aides are kind and patient, especially when working with elderly clients who may have challenging behaviors. However, there are mixed feelings about the management and operational aspects of the organization. Some reviews express concerns about management practices, suggesting that the corporate structure prioritizes financial gain over patient care.
Who They Serve
Rocky Mountain Care primarily serves seniors who require home health or hospice services. They aim to provide the necessary support for individuals transitioning from more intensive care settings back to their homes.
Room for Improvement
Several reviews indicate areas where Rocky Mountain Care could enhance its services. Concerns have been raised about management practices, including communication issues and incorrect billing claims. Additionally, some families expressed frustration with the lack of 24/7 care options and the challenges faced when trying to secure consistent support for their loved ones.
What Families Say
Feedback from families is mixed. While some appreciate the care provided by the aides, others have reported negative experiences with management and billing practices. Issues such as inadequate communication and perceived lack of support from management have been highlighted, leading some families to recommend exploring other home care options.
Summary
Rocky Mountain Care in Woods Cross, Utah, provides essential home health and hospice services aimed at facilitating smooth transitions in care for seniors. While the compassionate care from aides is often praised, concerns regarding management and operational practices suggest that potential clients should carefully consider their options and experiences when seeking care services.
