Overview
Community Nursing Services, located in West Valley City, Utah, is a nonprofit home health care and hospice provider that has been serving the community since 1928. With a commitment to compassionate care, CNS offers a range of services designed to assist patients and their families through serious illness, injury, or end-of-life situations. The organization has established a broad reach across Utah, ensuring that its services are accessible to 93% of the state.
Services & Support
CNS provides a variety of services including home health care, hospice care, pharmacy services, immunizations, respiratory care, and telehealth. Their team of nurses and therapists is dedicated to delivering personalized care tailored to the needs of each patient. While many families have praised the quality of nursing and physical therapy services, experiences can vary significantly.
Care Approach & Staff
The staff at Community Nursing Services is often described as compassionate and professional. Many families have expressed appreciation for the dedication and support provided by nurses and therapists, particularly in hospice situations. However, some reviews highlight concerns about communication and professionalism among certain staff members. While some caregivers have been noted for their exceptional skills and kindness, there have been reports of unprofessional behavior from others, which has impacted family experiences.
Who They Serve
CNS serves a diverse range of patients, including those needing home health care and hospice services. Their approach is designed to support both patients and their families during challenging times. The organization aims to cater to individuals with serious health conditions, ensuring they receive the necessary care and support.
What Families Say
Reviews about Community Nursing Services reflect a mix of experiences. Many families commend the compassionate care provided during hospice situations, noting the positive impact of the staff. For example, some families have expressed gratitude for the support they received during their loved ones’ final days. Conversely, there are several accounts of dissatisfaction regarding communication, timeliness, and the quality of nursing care, with some families reporting significant frustrations in getting timely assistance.
Room for Improvement
Several reviews indicate areas where Community Nursing Services could improve. Issues such as inconsistent communication, delays in service, and unprofessional behavior from some staff members have been highlighted. Families have expressed concerns over the responsiveness of the organization, particularly in urgent situations, which has affected their overall experience.
Summary
Community Nursing Services in West Valley City, Utah, has a long history of providing home health care and hospice services. While many families appreciate the compassionate care offered by certain staff members, experiences can vary widely, with some expressing dissatisfaction regarding professionalism and communication. Families considering CNS may find value in the range of services offered but should be aware of the mixed feedback regarding staff interactions and service delivery.