Overview
Pine Creek Rehabilitation and Nursing, located in Salt Lake City, Utah, is a skilled nursing facility that offers both short-term rehabilitation and long-term care. While the facility aims to provide comprehensive care, recent reviews highlight significant concerns regarding patient safety and staff responsiveness.
Services & Support
The facility provides 24/7 skilled nursing care, focusing on rehabilitation and long-term support for residents. However, feedback from families indicates that the implementation of these services may not meet the expected standards, with reports of inadequate attention to residents’ medical needs.
Care Approach & Staff
Reviews describe a concerning lack of engagement from the staff, with instances of caregivers being unresponsive to residents’ needs. Families have reported that staff members often appear more focused on socializing than attending to patients, leading to critical delays in care. There are mentions of staff having negative attitudes and not providing proper medication management, which has contributed to declines in residents’ health.
Who They Serve
Pine Creek serves a diverse population of residents requiring skilled nursing and rehabilitation services. However, feedback suggests that the care provided may not be suitable for everyone, as several families reported significant health declines in their loved ones during their stay.
Room for Improvement
Multiple reviews indicate that the facility needs to improve its communication practices, both among staff and with residents’ families. Concerns about cleanliness and the overall environment have also been raised, with reports of unpleasant odors and unmaintained areas. Families have expressed a desire for more attentive and compassionate care.
What Families Say
The experiences shared by families paint a troubling picture of Pine Creek Rehabilitation and Nursing. Many have reported life-threatening situations where timely medical attention was not provided, leading to serious health complications. Conversely, there are a few positive remarks about staff members who are described as caring and supportive, highlighting a disparity in experiences within the facility.
Summary
Pine Creek Rehabilitation and Nursing offers skilled nursing and rehabilitation services in Salt Lake City, Utah. While some families have noted positive interactions with certain staff members, the overall feedback raises serious concerns regarding patient care, staff responsiveness, and communication. Prospective residents and their families may want to consider these factors carefully when evaluating their options.
