Overview
The INN Between, located in Salt Lake City, Utah, provides essential services to homeless individuals, particularly those in need of hospice and medical respite care. The facility aims to ensure that vulnerable populations receive compassionate care during critical times, including end-of-life situations. It has been recognized for its dedication to improving the lives of those experiencing homelessness and has received various accolades for its community contributions.
Services & Support
The INN Between offers a range of services designed to support homeless individuals, including professional hospice care, medical respite, and assistance for those recuperating from surgeries or serious illnesses. The facility provides a home-like environment where residents can access necessary medical treatment and support.
Care Approach & Staff
The staff at The INN Between are noted for their kindness and dedication to providing care. However, some reviews highlight concerns regarding communication and the handling of resident care, particularly in relation to medical appointments and the discharge process. While many residents express gratitude for the support received, there are also instances of dissatisfaction regarding the management of care and the treatment of individuals during their stay.
Who They Serve
The primary focus of The INN Between is on homeless individuals who require medical attention, including those needing hospice care or recovering from surgeries. The facility is committed to ensuring that these individuals can receive care in a respectful and dignified manner, particularly during their final days.
Levels of Care
The INN Between provides hospice care and respite services, catering to individuals with various medical needs. This includes support for those recovering from surgeries or managing chronic health conditions, ensuring that residents have access to the necessary care during their stay.
Location & Access
Situated in Salt Lake City, Utah, The INN Between is strategically located to serve the local homeless population. The facility is designed to be accessible for individuals in need of medical care, although some reviews indicate challenges with transportation and timely access to services.
What Families Say
Feedback from families and residents reflects a mix of appreciation and concern. Many express gratitude for the care provided, emphasizing the facility’s role in offering dignity to individuals facing homelessness. However, there are also significant concerns regarding the management of care, particularly around discharges and communication, with some families feeling that their loved ones were not adequately supported during critical times.
Room for Improvement
Several reviews point to areas needing attention, particularly regarding communication and the handling of discharges. Some residents and their families have expressed frustration with the process of transitioning out of care, highlighting the need for better coordination with medical professionals and more supportive discharge planning.
Summary
The INN Between plays a vital role in the Salt Lake City community by providing essential medical and hospice care to homeless individuals. While many appreciate the kindness and support from the staff, there are notable areas for improvement in communication and care management. The facility’s mission to offer dignity and respect to those in need is commendable, but ongoing challenges indicate a need for continued focus on enhancing the quality of care provided.
