Overview
Rocky Mountain Home Care & Hospice – Salt Lake City, located in Murray, Utah, provides a range of services including hospice care, home health, and rehabilitation. The facility is dedicated to supporting patients and their families during challenging times, offering various forms of care tailored to individual needs.
Services & Support
The services offered by Rocky Mountain Home Care & Hospice encompass hospice care, home health assistance, occupational therapy, and social worker support. They also provide respite care, which is designed to give family caregivers a break while ensuring their loved ones receive quality care.
Care Approach & Staff
Reviews indicate that the staff at Rocky Mountain Home Care & Hospice are generally described as caring and professional. Families have noted the supportive nature of the team, which includes nurses, social workers, and therapists. For instance, one family highlighted the exceptional care their loved one received during hospice, praising the team for their compassion and dedication.
Who They Serve
Rocky Mountain Home Care & Hospice serves individuals in need of hospice and home health care, including those with chronic conditions, disabilities, and those requiring rehabilitation. Their services are particularly beneficial for elderly patients and those in need of specialized memory care.
Levels of Care
The facility offers various levels of care, from home health assistance to hospice services. This allows them to cater to a wide range of needs, ensuring that patients receive the appropriate level of support based on their individual circumstances.
What Families Say
Feedback from families is mixed. Many express gratitude for the compassionate care provided, especially in hospice situations, where the team is described as exceptional and supportive. However, some reviews highlight significant concerns regarding communication and organization, with reports of delays in service and unmet needs. This contrast underscores the variability in experiences among families.
Room for Improvement
Several reviews point to issues with communication and timeliness, particularly regarding the delivery of services and responsiveness to urgent needs. Families have expressed frustration over delays in care and a lack of follow-through, indicating that there is room for improvement in these areas.
Summary
In summary, Rocky Mountain Home Care & Hospice – Salt Lake City offers essential services for those in need of hospice and home health care in Murray, Utah. While many families appreciate the compassionate approach of the staff, there are notable concerns regarding communication and service delivery that potential clients should consider.
