Overview
Valeo Home Health and Hospice, located in Murray, Utah, is a healthcare agency dedicated to providing compassionate home health and hospice services. With a strong emphasis on skilled nursing, physical therapy, and social worker support, Valeo aims to meet patients where they are in their healthcare journey. The agency has received recognition as a 4-time winner of Best of State and holds a 5-star Medicare rating.
Services & Support
Valeo offers a range of services including skilled nursing, physical therapy, occupational therapy, social work, and hospice care. Their team is described as professional and caring, with a focus on ensuring comfort and support for patients and their families. The agency also provides specialized programs for enhanced care, emphasizing the importance of compassionate support throughout the healing process.
Care Approach & Staff
The staff at Valeo Home Health and Hospice is frequently noted for their compassion and professionalism. Many families have expressed appreciation for the attentiveness and kindness shown by the nurses and therapists. While some reviews highlight specific staff members for their positive impact, the overall sentiment reflects a team that is committed to providing quality care. However, there have been instances where families experienced challenges with scheduling and communication regarding appointments and supplies.
Who They Serve
Valeo serves a diverse patient population, including those in need of home health services, hospice care, and rehabilitation following surgeries or health crises. Families have reported positive experiences for patients dealing with various conditions, including Alzheimer’s and recovery from strokes. The agency’s focus on individualized care aims to support patients and their families during difficult times.
Service Area
Valeo Home Health and Hospice operates primarily in Utah, with a particular focus on the Murray area. Their services are designed to be accessible to individuals in need of home health and hospice care throughout this region.
What Families Say
Overall, families have expressed appreciation for the care provided by Valeo. Many reviews highlight the compassionate nature of the staff and the effectiveness of the physical therapy services. Positive experiences have been shared regarding the support received during challenging times. However, some families noted frustrations with scheduling and the need for improved communication about care plans and supplies.
Room for Improvement
While many families have had positive experiences, there are recurring concerns regarding scheduling and communication. Some families reported difficulties in ensuring that nurses and therapists arrived as scheduled and expressed frustration with the management of supplies and equipment. Addressing these issues could enhance the overall experience for patients and their families.
Summary
Valeo Home Health and Hospice is committed to providing compassionate and professional care to patients in Murray, Utah. With a comprehensive range of services, their team aims to support patients through their health journeys. While many families commend the staff for their kindness and expertise, there is room for improvement in communication and scheduling processes. Overall, Valeo is recognized for its dedication to patient care and support.
