Overview
Mt. Olympus Rehabilitation Center, located in Millcreek, Utah, is a skilled nursing facility that offers both short-term rehabilitation and long-term care. The center is dedicated to providing a supportive environment for its residents, with a focus on physical therapy and social worker support.
Services & Support
The facility provides a variety of services including skilled nursing, rehabilitation, and physical therapy. Residents have access to a dedicated team of therapists who are noted for their encouragement and support, helping individuals regain mobility and independence after surgery or illness. The social services team is also highlighted for their genuine care and support for residents.
Care Approach & Staff
While many reviews commend the nursing staff and their commitment to patient care, there are mixed feelings regarding upper management and office staff responsiveness. Some residents appreciate the dedication of the certified nursing assistants (CNAs) and therapists, noting their efforts to create a warm and family-like atmosphere. However, there are reports of inconsistency in staff professionalism and attentiveness.
Dining & Activities
The kitchen staff receives praise for providing nutritious meals, although some residents feel that portion sizes could be larger. Activities organized by the staff are described as enjoyable and engaging, contributing positively to residents’ daily experiences.
Location & Access
The facility is described as clean and well-maintained, creating a welcoming environment for residents. However, some families have expressed frustration with communication, particularly regarding the inability to reach staff or receive timely updates about their loved ones.
What Families Say
Feedback from families is varied. Many express gratitude for the compassionate care provided by the nursing staff and therapists, while others voice concerns about communication and management responsiveness. Positive experiences highlight the caring nature of the CNAs, while some families share distressing experiences related to the treatment of their loved ones and difficulties in obtaining necessary assistance.
Room for Improvement
There are notable concerns regarding the responsiveness of upper management and office staff, as well as the need for better communication with families. Some reviews indicate that while the care provided by nursing staff is commendable, there is room for improvement in overall management and coordination of care.
Summary
Overall, Mt. Olympus Rehabilitation Center offers a range of skilled nursing and rehabilitation services, supported by a dedicated team of therapists and nursing staff. While many residents and families appreciate the care and support provided, there are areas identified for improvement, particularly in management responsiveness and communication. Families considering this facility may find a caring environment but should be aware of potential challenges in administrative support.
