Overview
FirstLight Home Care of Southeast Salt Lake City, located in Draper, Utah, is a reputable home care agency dedicated to providing compassionate and reliable support to adults in need. Their services cater not only to seniors but also to veterans, individuals living with dementia, and those recovering from illness or surgery. FirstLight aims to enhance the quality of life for their clients, ensuring they receive the assistance they require in the comfort of their own homes.
Services & Support
FirstLight Home Care offers a variety of services designed to assist clients with daily living tasks. Caregivers provide companionship and support with activities such as laundry, transportation, medication reminders, and personal hygiene. This comprehensive approach allows clients to maintain their independence while receiving the necessary care. The agency prides itself on being adaptable, accommodating changes in schedules and individual needs to ensure a seamless care experience.
Care Approach & Staff
The staff at FirstLight Home Care are frequently described as compassionate and dedicated. Many families have noted the positive impact caregivers have had on their loved ones, with several caregivers becoming integral parts of the families they serve. The agency emphasizes the importance of matching caregivers to clients based on specific needs, ensuring that each individual receives personalized care. Families have expressed appreciation for the staff’s reliability and willingness to go the extra mile to make clients feel comfortable.
Who They Serve
FirstLight Home Care serves a diverse range of clients, including seniors, veterans, and adults recovering from medical procedures. Their services are designed to support individuals aged 18 and older who require assistance in their daily lives. The agency is particularly noted for its ability to cater to clients with varying needs, including those who may require specialized care.
Service Area
FirstLight Home Care of Southeast Salt Lake City provides services to families in Draper, as well as surrounding areas such as Salt Lake City, Sandy, and Alpine. This broad service area allows the agency to reach a wide range of clients in need of home care support.
What Families Say
Families have expressed high levels of satisfaction with FirstLight Home Care, highlighting the agency’s responsive communication and the quality of care provided. Many clients have shared positive experiences regarding the caregivers, noting their friendliness, reliability, and dedication. Reviews emphasize the personal connection caregivers make with clients, often describing them as part of the family. The agency’s ability to accommodate scheduling changes and individual needs has also been praised.
Room for Improvement
While many families have had positive experiences, some have indicated a desire for even more streamlined communication regarding scheduling and caregiver assignments. Ensuring that all client preferences are consistently met could enhance the overall service experience.
Summary
FirstLight Home Care of Southeast Salt Lake City is a trusted provider of home care services in Draper, Utah. With a focus on compassionate care and personalized support, the agency caters to a diverse clientele, ensuring that individuals receive the assistance they need to thrive at home. Families appreciate the dedicated staff and the agency’s commitment to meeting their loved ones’ unique needs.