Overview
Promise Skilled Nursing Facility of Wichita Falls, located in Wichita Falls, Texas, is a skilled nursing facility dedicated to providing care for patients requiring additional support during recovery. The facility emphasizes a communal atmosphere with both private and semi-private rooms, aiming to deliver high-quality healthcare services.
Services & Support
The facility offers skilled nursing care, focusing on recovery and rehabilitation. However, reviews indicate significant concerns regarding the level of care provided. Some families have expressed dissatisfaction with the nursing care, citing issues such as unprofessional behavior and inadequate patient monitoring.
Care Approach & Staff
While some reviews highlight the politeness of the staff, there are serious concerns about the overall professionalism and attentiveness of the care team. Instances of poor nursing care and inadequate staffing, particularly regarding respiratory therapy, have been noted. This has raised alarms about the safety and well-being of patients, especially those requiring specialized support.
Living Options & Amenities
Promise Skilled Nursing Facility features both private and semi-private rooms. However, feedback suggests that the facility may be in disrepair, with cleanliness issues reported by families. The lack of essential amenities, such as bathrooms in patient rooms, has also been a point of concern.
Dining & Activities
Reviews indicate that meal timing may be an issue, with some patients receiving lunch after 1:00 PM. This has raised concerns about the dietary needs of residents, particularly those who may already be facing health challenges.
Room for Improvement
Feedback from families suggests a need for significant improvements in nursing care, facility cleanliness, and overall management. Concerns about the adequacy of staffing and the professionalism of the care team have been consistently mentioned, indicating that the facility may not meet the expectations of families seeking reliable care for their loved ones.
Summary
Promise Skilled Nursing Facility of Wichita Falls offers skilled nursing services in a communal setting. However, families have raised serious concerns regarding the quality of care, facility conditions, and staff professionalism. Potential residents and their families should carefully consider these factors when evaluating this facility for their loved ones.
