Overview
Outreach Health Services, located in Wichita Falls, Texas, offers home health care solutions for seniors who may no longer be safe living independently. With a focus on keeping clients happy and healthy at home, Outreach Health Services has been serving the community for 48 years.
Services & Support
Outreach Health Services provides a range of home care services designed to assist seniors in their daily activities. Their offerings include help with bathing and dressing, housekeeping, meal preparation, and companionship activities such as engaging in games or taking walks. The emphasis is on ensuring that clients not only receive the care they need but also enjoy their time at home.
Care Approach & Staff
The staff at Outreach Health Services is frequently described as caring and patient, with a commitment to providing support tailored to the needs of their clients. Many reviews highlight the dedication of the caregivers in fostering a positive environment for seniors, ensuring that they feel valued and cared for during their time with the agency.
Who They Serve
Outreach Health Services primarily serves seniors who require assistance with daily living activities but wish to remain in the comfort of their own homes. The agency aims to provide a supportive alternative to nursing facilities, focusing on the well-being and happiness of their clients.
What Families Say
Feedback from families and clients varies significantly. While some express gratitude for the compassionate and helpful nature of the staff, others have raised concerns about operational issues, including communication and timely payment. Positive experiences often mention the staff’s dedication to client happiness, while negative reviews indicate frustrations related to management and service delivery.
Room for Improvement
Several reviews indicate that there may be challenges related to management support and timely communication. Some former employees and clients noted issues with payment delays and operational inefficiencies, suggesting that improvements could be made in these areas to enhance overall satisfaction.
Summary
Outreach Health Services in Wichita Falls, Texas, has a long-standing commitment to providing home care for seniors, focusing on both safety and happiness. While many clients appreciate the compassionate care from staff, there are notable concerns regarding management practices and operational efficiency that could be addressed to improve client and employee experiences.
