Overview
Visiting Angels, located in Waco, Texas, is a premier provider of holistic home care services. Recognized as a local leader in the community, this agency has been voted the best home care provider in Waco for seven consecutive years by Wacoan Magazine. They offer a range of services designed to meet the diverse needs of clients, ensuring a higher standard of caregiving with expertly-trained caregivers who are known for their kindness and patience.
Services & Support
Visiting Angels provides a variety of services, including Alzheimer’s care, dementia care, end-of-life services, respite care, transportation assistance, and palliative care. They emphasize personalized care plans tailored to the unique needs of each client. Families can expect compassionate in-home senior care that promotes comfort and safety, enabling clients to age in place while receiving the support they need.
Care Approach & Staff
The staff at Visiting Angels is frequently described as compassionate and dedicated. Caregivers are noted for their commitment to enhancing the quality of life for clients and providing peace of mind for families. Many caregivers express a deep sense of purpose in their roles, often feeling a calling to serve those in need. This commitment to care is reflected in the positive experiences shared by families who have utilized their services.
Who They Serve
Visiting Angels serves a diverse clientele, including seniors who require assistance with daily activities, individuals recovering from illness, and those needing companionship. The agency is dedicated to providing support not only to clients but also to their families, helping to alleviate the burdens associated with caregiving.
Service Area
In addition to Waco, Visiting Angels extends its services to residents in nearby areas such as Hillsboro, Robinson, Woodway, Whitney, and Hewitt. This broad service area allows them to reach more families in need of home care support.
Scheduling & Availability
Visiting Angels offers 24/7 availability with flexible scheduling options to accommodate the unique needs of each family. This flexibility is designed to ensure that clients receive the care they require when they need it most.
What Families Say
Families have shared overwhelmingly positive experiences with Visiting Angels, highlighting the attentiveness and responsiveness of the staff. Many express gratitude for the compassionate care their loved ones received, noting that the caregivers often go the extra mile to provide support. However, some families have reported challenges with consistency in caregiver assignments, which impacted their overall experience.
Room for Improvement
While many families commend the quality of care provided, there are mentions of inconsistencies in caregiver availability and communication issues. Some families experienced challenges with caregivers not meeting specific care needs as outlined in their care plans. Addressing these concerns may enhance the overall service experience for clients and their families.
Summary
In summary, Visiting Angels in Waco, Texas, is recognized for its compassionate and dedicated home care services. With a focus on personalized care and a commitment to enhancing the lives of clients and their families, they have established a strong reputation in the community. While there are areas for improvement regarding caregiver consistency, the overall feedback reflects a high degree of satisfaction among families who have utilized their services.
