Overview
Angels of Care Pediatric Home Health, located in Tyler, Texas, is dedicated to providing compassionate and professional home health care services for children. The organization emphasizes its commitment to quality care by integrating its “HALOS” values—Heart, Advocacy, Love, Outreach, and Speed—into every aspect of its operations. The goal is to ensure that clients receive personalized attention and support tailored to their unique needs.
Services & Support
Angels of Care offers a range of home health services specifically designed for pediatric patients. This includes nursing care, therapy services, and support from trained attendants and specialists. Families have expressed appreciation for the thoroughness and quality of the training provided to staff, particularly in specialized areas like trach and vent care. The organization aims to match families with the perfect clinician to ensure that their loved ones receive the best possible care.
Care Approach & Staff
The staff at Angels of Care are noted for their dedication and professionalism. Families have highlighted the thorough orientation process for nurses, which is described as top-notch and comprehensive. The organization strives to create a supportive environment for both employees and clients, believing that when staff are valued and happy, they are better able to provide exceptional care.
Who They Serve
Angels of Care primarily serves children with special needs, providing tailored services to meet their unique health requirements. Families have shared positive experiences regarding the care their children receive, particularly in areas such as therapy, which has reportedly led to significant developmental progress for many children.
What Families Say
Feedback from families is mixed. While many parents commend the quality of nursing care and the professionalism of the therapists, some have expressed concerns about staffing challenges. One family noted that despite the positive experience with their assigned nurse, they faced difficulties in securing additional nursing support for another child, indicating that communication about staffing capabilities could be improved. Overall, many families express gratitude for the support and progress their children have made with the help of Angels of Care.
Room for Improvement
Some families have indicated challenges in timely staffing and communication regarding service availability. While many praise the quality of care provided, these issues suggest that there may be areas for the organization to enhance its responsiveness and transparency with families seeking services.
Summary
Angels of Care Pediatric Home Health in Tyler, Texas, is committed to providing high-quality, compassionate care for children with special needs. With a focus on professional training and a supportive environment for staff, the organization aims to ensure that families receive personalized and effective care. While many families report positive experiences, there are areas for improvement in staffing communication and availability.
