Overview
Oak Hills Terrace Memory Care, located in Tyler, Texas, is a dedicated senior living community specializing in memory care for residents diagnosed with Alzheimer’s and other forms of dementia. As part of the Frontier Senior Living network, Oak Hills Terrace provides a supportive environment focused on enriching the lives of its residents through comprehensive care and engaging activities.
Services & Support
The facility offers a range of services including assisted living and specialized memory care. Oak Hills Terrace employs the renowned Spark™ Lifestyle Program, which is a Montessori-inspired approach designed to promote engagement and enhance the quality of life for residents with memory loss. Staff members are noted for their compassion and dedication, ensuring that each resident receives personalized attention and care.
Care Approach & Staff
Families appreciate the exceptional staff at Oak Hills Terrace, who are described as kind, attentive, and professional. The management team is proactive in addressing residents’ needs and fostering a welcoming atmosphere. Many reviews highlight the warmth of the staff, from the front desk to the directors, creating a strong sense of community within the facility.
Who They Serve
Oak Hills Terrace serves individuals with memory loss conditions, primarily those diagnosed with Alzheimer’s disease. The facility aims to provide a safe and loving environment where residents can thrive and maintain their dignity.
Living Options & Amenities
The community features spacious rooms and maintains a clean, inviting environment. Residents can enjoy a variety of activities designed to keep them engaged and active, enhancing their overall well-being. The facility’s layout allows residents to move freely, promoting independence while ensuring their safety.
Dining & Activities
Residents at Oak Hills Terrace participate in numerous activities that encourage social interaction and engagement. The facility organizes events that not only involve residents but also invite families to spend quality time together. This focus on community and connection is a hallmark of the Oak Hills experience.
What Families Say
Families express high satisfaction with the care their loved ones receive at Oak Hills Terrace. Many reviews commend the staff for their dedication and the positive atmosphere of the facility. One family member noted that the community felt like a home, emphasizing the staff’s commitment to creating a supportive environment for both residents and their families.
Room for Improvement
While the overall sentiment about Oak Hills Terrace is overwhelmingly positive, there have been mentions of challenges related to administrative processes, particularly regarding financial matters. Some families have experienced delays in communication regarding refunds, which has caused frustration.
Summary
Oak Hills Terrace Memory Care in Tyler, Texas, stands out for its compassionate staff, engaging activities, and commitment to providing a supportive community for individuals with memory loss. With a focus on enriching the lives of residents, the facility aims to create a nurturing environment where families can feel confident in the care their loved ones receive.
