Overview
Avir at Western Hills, located in Temple, Texas, is a community-focused facility offering a range of skilled care services, including short-term rehabilitation, post-surgery recovery, and long-term care. The environment is designed to promote recovery and enhance the quality of life for its residents. The facility aims to create individualized care plans tailored to help residents achieve their highest level of function.
Services & Support
Avir at Western Hills provides a variety of services, including skilled nursing care, rehabilitation, and hospice care. The dedicated nursing team is available 24/7 to support residents’ medical needs, and the facility emphasizes a compassionate approach to care. Physical therapy services are also available, although some reviewers have noted concerns regarding the availability of full-time therapists and adequate equipment.
Care Approach & Staff
The staff at Avir at Western Hills are generally described as friendly and accommodating, with many residents expressing appreciation for their kindness and attentiveness. However, there are concerns about staff turnover and management issues that have led to inconsistencies in care. Some residents have reported frustrations with the organization of medication administration and the responsiveness of staff to calls for assistance.
Who They Serve
Avir at Western Hills serves a diverse population, including those requiring skilled nursing, rehabilitation, and long-term care. The facility is committed to creating a welcoming environment for residents and their families, aiming to foster a sense of community.
Living Options & Amenities
The facility offers rooms that are generally well-kept, with amenities designed to ensure comfort. However, some reviews have highlighted issues with housekeeping and maintenance, indicating that certain areas of the facility may require more attention to cleanliness.
Dining & Activities
Residents can expect a variety of dining options, with meals that aim to be nutritious and enjoyable. Additionally, Avir at Western Hills hosts community activities designed to keep residents engaged and active, contributing to a vibrant community atmosphere.
What Families Say
Feedback from families and residents is mixed. While some praise the compassionate care and engaging activities, others express significant concerns regarding management practices, staff turnover, and the overall condition of the facility. Issues such as responsiveness to resident needs and the adequacy of care have been noted by multiple reviewers.
Room for Improvement
Several reviews indicate areas needing improvement, particularly in management and staff organization. Concerns were raised about the cleanliness of certain areas and the adequacy of staffing levels for both medical and supportive care. Addressing these issues may enhance the overall experience for residents and their families.
Summary
Avir at Western Hills in Temple, Texas, offers a range of skilled nursing and rehabilitation services in a community-oriented environment. While many residents appreciate the compassionate care and engaging activities, challenges related to management and staff consistency have been highlighted. Families considering this facility may want to weigh the positive experiences against the reported areas for improvement.
