Overview
AdvanTX Home Care, Inc, located in Sherman, Texas, was founded in 2000 with a vision to transform the home health care experience. With over two decades of expertise, they are committed to providing compassionate home health services across North Texas. AdvanTX focuses on empowering patients to live their best lives in the comfort of their homes, fostering independence, promoting wellness, and delivering tailored care to meet individual needs.
Services & Support
AdvanTX Home Care offers a variety of services, including skilled nursing, physical therapy, occupational therapy, speech therapy, certified nurse aide support, and specialized private-duty veteran care programs. The agency emphasizes the importance of personalized care, working under the direction of physicians to ensure that patients receive the best possible healthcare in their homes.
Care Approach & Staff
The staff at AdvanTX Home Care is described as caring and compassionate, treating patients like family. Many reviewers have highlighted the great customer service provided by the office staff, noting their patience and understanding when dealing with family members. However, there have been concerns regarding communication with elderly patients, with some feedback indicating that more compassion and effort in communication could enhance the overall experience for patients and their families.
Who They Serve
AdvanTX Home Care serves a diverse range of clients, including those recovering from surgery, individuals with physical limitations, and elderly patients needing home health services. Their approach is designed for individuals who have difficulty leaving their homes due to illness and require medical monitoring.
Service Area
The agency is located in Sherman, Texas, and provides services throughout Grayson, Collin, Fannin, and Cooke counties. This broad service area allows them to reach a significant number of individuals in need of home health care.
What Families Say
Families have generally expressed satisfaction with the care provided by AdvanTX Home Care. Many commend the agency for their caring nature and the respectful treatment of patients. However, feedback also indicates a need for improvement in how staff communicate with elderly individuals, emphasizing the importance of kindness and compassion in these interactions.
Room for Improvement
While many families appreciate the care provided, there are concerns regarding the communication style of some staff members when interacting with elderly patients. Improving the approach to ensure that all communication is respectful and compassionate could enhance the trust and safety felt by patients and their families.
Summary
AdvanTX Home Care, Inc is a family-owned agency dedicated to providing compassionate home health care services in Sherman, Texas, and surrounding areas. With a focus on empowering patients and fostering independence, they offer a range of services tailored to individual needs. While many families praise the agency for its caring staff and excellent customer service, addressing communication concerns could further improve the overall experience for patients.
