Overview
The Heights at Medical Center, located in San Antonio, Texas, is a skilled nursing facility dedicated to providing comprehensive care for its residents. The facility offers a range of services including short-term care, post-hospital recovery, skilled nursing, long-term care, rehabilitation therapy, memory care, and respite care. The Heights emphasizes the importance of individualized care plans designed to help residents achieve their personal health goals.
Services & Support
At The Heights at Medical Center, residents can expect a variety of services tailored to meet their needs. The facility provides skilled nursing care, rehabilitation therapy, and memory care, ensuring that individuals receive the support necessary for their recovery and well-being. The compassionate staff is committed to delivering best-in-class care while fostering a comfortable and welcoming environment.
Care Approach & Staff
The Heights at Medical Center prides itself on having a dedicated care team that works closely with residents to create personalized care plans. Reviewers have noted the professionalism and kindness of the staff, highlighting their commitment to providing exceptional care. The activities director has received particular praise for her engaging and supportive approach, significantly enhancing the residents’ experiences.
Living Options & Amenities
The facility features large private and semi-private rooms, each equipped with private bathrooms. Residents can enjoy amenities such as an advanced rehabilitation gym, outdoor mobility paths, and beautiful gardens. The welcoming dining room serves nutritious, home-cooked meals, accommodating individual health goals and preferences.
Dining & Activities
Dining at The Heights focuses on providing comforting and familiar cuisine, with a registered dietitian ensuring meals align with residents’ health goals. The activities director organizes various events and activities that promote physical, mental, social, and spiritual well-being, fostering a sense of community among residents. Activities include art, music, gardening, and entertainment, which are essential for building relationships and enhancing quality of life.
What Families Say
Families have reported positive experiences at The Heights at Medical Center, often highlighting the attentive and friendly staff. Many reviews commend the activities director for her exceptional engagement with residents, particularly in creating enjoyable experiences for their loved ones. However, there have been concerns raised regarding the quality of care in some instances, emphasizing the importance of thorough communication and attention to individual needs.
Room for Improvement
While many families have had positive experiences, there are reports of concerns regarding the level of care in specific situations. It is essential for the facility to maintain consistent communication with families and ensure that all residents receive the necessary attention and support.
Summary
The Heights at Medical Center in San Antonio, Texas, offers a range of skilled nursing and rehabilitation services in a supportive environment. With a focus on individualized care and engaging activities, the facility aims to enhance the quality of life for its residents. While many families appreciate the compassionate staff and amenities, it is crucial for the facility to address any areas of concern to ensure the highest standards of care.
