Overview
Sarah Roberts French Home, located in San Antonio, Texas, is a nursing home that provides both long-term and short-term care primarily for female residents. The facility is noted for its caring staff and a community atmosphere that aims to make residents feel at home. While it has received mixed reviews, many families appreciate the dignity and respect shown to their loved ones, particularly in cases involving memory care.
Services & Support
The facility offers a range of services, including memory care, and accepts various payment options, such as private pay, Medicaid, and Medicare. Residents are reported to be well cared for, with staff making efforts to keep them clean and comfortable. However, some reviews indicate concerns regarding the staff’s knowledge and responsiveness, particularly in addressing the needs of Alzheimer’s patients.
Care Approach & Staff
While many families express gratitude for the care provided, there are significant concerns regarding staff performance and morale. Some reviews highlight instances of staff members expressing dissatisfaction with their responsibilities, particularly in medication management. This has raised alarms about the quality of care and attention to residents’ needs. Conversely, other reviews commend the staff for their kindness and dedication, suggesting that experiences may vary based on individual interactions.
Who They Serve
Sarah Roberts French Home primarily serves female residents, providing a supportive environment tailored to their needs. Families have noted that the facility feels more like a home than a traditional nursing home, which is particularly valued by those looking for a comfortable setting for their loved ones.
Room for Improvement
Several reviews indicate that the facility has room for improvement, particularly regarding staff consistency and training. Some families have expressed dissatisfaction with the care provided to residents with specific needs, such as those suffering from Alzheimer’s. There are also concerns about the physical environment and the overall condition of the facility, suggesting that it may not meet the expectations of all families.
Summary
In summary, Sarah Roberts French Home offers a caring environment for female residents in San Antonio, Texas, with a focus on dignity and respect. While many families have had positive experiences, concerns regarding staff performance and facility conditions highlight the need for ongoing improvements. Families considering this facility should weigh both the positive aspects of the care provided and the areas needing attention.
