Overview
Lakeside Nursing and Rehabilitation Center, located in San Antonio, Texas, provides both short-term rehabilitation and long-term skilled nursing care. The facility aims to support individuals in their recovery while ensuring a comfortable living environment.
Services & Support
Lakeside offers a variety of services including skilled nursing, rehabilitation, and respite care. The staff is described as friendly and professional, with many reviews highlighting the attentiveness of the nurses and therapists. Residents participate in planned activities, which contribute to a supportive community atmosphere.
Care Approach & Staff
The care approach at Lakeside emphasizes a team-oriented environment. While many families appreciate the dedication of the staff, there are mixed reviews regarding communication and responsiveness. Some families have expressed concerns about medication management and staff availability, indicating that there may be challenges in addressing specific care needs promptly.
Who They Serve
Lakeside serves a diverse population, including individuals requiring rehabilitation after surgery or illness, as well as those needing long-term care. The facility is designed to accommodate residents with varying levels of physical and cognitive abilities.
Living Options & Amenities
The facility is noted for its clean and spacious environment, with shared rooms that offer privacy dividers. Each resident has access to personal storage and amenities like a television. The grounds are described as beautiful, providing a pleasant atmosphere for both residents and visitors.
Dining & Activities
Residents at Lakeside can engage in various activities planned throughout the month, promoting social interaction and engagement. The dining experience is part of the overall care, with families noting the cleanliness and attentiveness of the dining staff.
What Families Say
Feedback from families is varied. Many express gratitude for the care provided, noting that their loved ones are treated well and are in good spirits. However, there are significant concerns regarding communication and care consistency. Some families have reported experiences of inadequate responses to their loved ones’ needs, particularly related to medication management and staff interactions.
Room for Improvement
Several reviews indicate a need for improvement in communication, particularly regarding phone accessibility and responsiveness from staff. Some families have experienced frustrations with the handling of medications and the overall approach to care, highlighting the importance of attentive and empathetic communication.
Summary
Lakeside Nursing and Rehabilitation Center offers a range of services aimed at supporting residents in their recovery and daily living. While many families appreciate the care and professionalism of the staff, there are notable concerns regarding communication and the management of care. Families considering this facility may want to weigh these factors when making decisions for their loved ones.
