Overview
Avir at San Antonio, located in San Antonio, Texas, offers skilled nursing, rehabilitation, and long-term care services. The facility emphasizes compassionate, patient-centered care, aiming to create a supportive environment for residents and their families.
Services & Support
Avir at San Antonio provides a range of services, including skilled nursing care, rehabilitation, and hospice services. The dedicated nursing team is available 24 hours a day to address the needs of residents, including advanced wound management and pulmonary support. The facility also focuses on enhancing the quality of life through various activities and dining options.
Care Approach & Staff
The staff at Avir at San Antonio is described as caring and attentive, with many reviewers expressing gratitude for the support provided to their loved ones. However, some feedback indicates that staff responsiveness can vary, with concerns about the adequacy of staff to meet the needs of all residents. While many appreciate the cleanliness and overall environment, there are mentions of unpleasant odors in certain areas, which detracts from the experience.
Who They Serve
Avir at San Antonio primarily serves seniors requiring skilled nursing and rehabilitation services. The facility is designed to accommodate individuals with various health conditions, including those needing hospice care.
Living Options & Amenities
The facility is noted for its clean and friendly environment, which is important for the comfort of residents and visitors. Reviewers have commented positively on the overall atmosphere, although some have raised concerns about specific aspects of cleanliness and maintenance.
Dining & Activities
While some residents appreciate the activities offered, there are mixed reviews regarding the dining experience. Feedback indicates that food quality may not meet everyone’s expectations, and there are reports of delays in staff responding to call lights, which can impact the dining experience.
What Families Say
Families have shared a range of experiences at Avir at San Antonio. Many express satisfaction with the care provided, highlighting the kindness of the staff and the clean environment. Conversely, some families have reported serious concerns regarding the level of care their loved ones received, particularly regarding medication management and staff availability. This has led to significant dissatisfaction among certain families.
Room for Improvement
There are notable concerns regarding staff responsiveness and the adequacy of care for residents. Some families have indicated that the facility may not always meet expectations regarding cleanliness and the attentiveness of staff, particularly during busy periods.
Summary
Avir at San Antonio offers a range of skilled nursing and rehabilitation services in a generally clean and supportive environment. While many families appreciate the care and attention their loved ones receive, there are concerns about staff responsiveness and the quality of certain services. Prospective residents and their families may want to consider these factors when evaluating care options.
