Overview
Reliant at Home, located in San Antonio, Texas, provides a range of home health and hospice services aimed at supporting senior adults in their own homes. Their mission is to deliver compassionate care that addresses not just physical needs but also emotional, social, and spiritual well-being.
Services & Support
Reliant at Home offers a comprehensive continuum of services including home health care, hospice, caregiver support, and rehabilitation. Their hospice care is delivered by an interdisciplinary team, which includes doctors, nurses, social workers, and counselors, all focused on symptom management and comfort for patients nearing the end of life. Home health services are provided by skilled nurses and therapists, and social worker support is available to assist families through the care process.
Care Approach & Staff
The staff at Reliant at Home is described as compassionate and dedicated, with many reviews highlighting their commitment to going above and beyond for patients and families. However, there are mixed reviews regarding the quality of care, with some feedback indicating issues with communication and documentation practices among the nursing staff.
Who They Serve
Reliant at Home primarily serves senior adults in need of home health and hospice care. Their services are designed to assist those who wish to remain in their homes while receiving necessary medical and personal support.
Levels of Care
The facility provides various levels of care, including skilled nursing, hospice care, caregiver assistance, and rehabilitation services. Each service is tailored to meet the specific needs of the individual, ensuring a personalized approach to care.
Room for Improvement
While many families appreciate the compassionate approach of the team, there are notable concerns regarding the quality of care provided, particularly with some staff attitudes and the accuracy of care documentation. These issues have led to significant dissatisfaction among certain families.
Summary
Reliant at Home offers essential hospice and home health services in San Antonio, Texas, with a focus on compassionate care. While many families commend the dedication of the staff, it is important for prospective clients to consider both the positive experiences and the concerns raised by some families regarding care practices.
