Overview
Good Shepherd Hospice, located in San Antonio, Texas, is dedicated to providing compassionate hospice care to patients and their families. Founded in 1995, the organization aims to deliver progressive support and comfort to those facing terminal conditions. Their approach emphasizes the importance of making each moment meaningful for patients, aligning with their mission to care for individuals with love and respect.
Services & Support
Good Shepherd Hospice offers a range of services designed to meet the needs of patients in various living situations, including those in their homes, nursing homes, assisted living, and independent living facilities. Their team includes nurses, social workers, and chaplains who provide comprehensive support, focusing on both medical and emotional needs. Families appreciate the ongoing communication and assistance they receive throughout the care process.
Care Approach & Staff
The staff at Good Shepherd Hospice is noted for their dedication and compassion. Many families highlight the caring nature of the aides and nurses, who are described as knowledgeable and attentive. For instance, a nurse was praised for her expertise in medication management, ensuring that patients receive appropriate care without over-medication. The involvement of social workers and chaplains also adds a layer of emotional and spiritual support, which families find invaluable.
Who They Serve
Good Shepherd Hospice serves a diverse group of patients, including those with complex medical conditions such as cancer, COPD, and heart disease. They cater to individuals in various living situations, offering tailored care that respects each patient’s unique circumstances and preferences.
Room for Improvement
While many families express gratitude for the care provided, some reviews indicate areas for improvement. Concerns were raised regarding staffing levels and communication issues, particularly in ensuring timely and adequate support for patients. Families have reported instances of unmet expectations related to personal care and medication management, suggesting a need for enhanced organization and responsiveness.
Summary
Good Shepherd Hospice in San Antonio, Texas, is committed to delivering compassionate care to those facing terminal illnesses. With a focus on individualized support, their staff works to ensure patients and families feel valued and cared for. While there are areas that could benefit from improvement, many families share positive experiences, highlighting the dedication and knowledge of the staff.
