Overview
S A Nurses Home Health Agency, located in San Antonio, Texas, is a home health and nursing care provider that aims to deliver patient-centered care. The agency is part of a multi-state homecare network, focusing on compassionate service and high-quality health care.
Services & Support
The agency provides a range of home health services, including nursing care, occupational therapy, and physical therapy. Families have noted the informative nature of the staff, who explain medications and care plans in understandable terms. The agency emphasizes compassionate care, aiming to support patients in their recovery journey.
Care Approach & Staff
The care approach at S A Nurses Home Health Agency is described as patient-centered, with a commitment to delivering high-quality health care without bias. While some staff members, such as nurses and aides, received positive feedback for their caring and attentive demeanor, there were mixed experiences reported regarding the office administration. Families appreciated the dedication of specific nurses, who were noted for their warmth and commitment to patient care.
Who They Serve
S A Nurses Home Health Agency serves a diverse range of patients, including those recovering from illness or injury. Families have shared experiences regarding the care provided to their loved ones, highlighting the agency’s support for elderly patients and those requiring specialized care.
What Families Say
Feedback from families is varied. Many expressed gratitude for specific nurses who provided exceptional care and support. For instance, one family praised a nurse for her kindness and ability to explain medical information clearly. However, there were also concerns regarding the administrative staff, with some families feeling that the office was unhelpful and disconnected from patient needs.
Room for Improvement
Several reviews indicated a need for improvement in the administrative aspects of the agency. Some families reported that the office staff was unresponsive and that there was a high turnover rate, which contributed to inconsistencies in care. Additionally, there were mentions of issues with communication and the need for better support from the administration.
Summary
S A Nurses Home Health Agency offers a range of home health services in San Antonio, Texas, with a focus on compassionate, patient-centered care. While many families have praised the dedication and skill of specific nursing staff, there are noted challenges with the administrative side of the agency. Families seeking home health care may find valuable support through the agency, particularly from individual nurses, but might also encounter areas needing improvement in overall service delivery.
