Overview
JonSan Home Health Inc., located in San Antonio, Texas, provides skilled nursing services and comprehensive home health care solutions for patients. Their offerings include medication management, wound care, physical therapy, occupational therapy, and assistance with personal hygiene and daily activities. The company aims to foster a smooth recovery experience for individuals requiring home health care.
Services & Support
JonSan Home Health Inc. offers a range of services designed to assist homebound patients. These include skilled nursing services such as medication management, IV administration, injections, and wound care, including the use of wound vacs. Additionally, they provide physical, occupational, and speech therapy, along with personal care assistance that covers bathing, dressing, meal preparation, and mobility support.
Care Approach & Staff
Clients frequently commend the nursing staff for their professionalism and compassionate care. Many reviewers noted that the caregivers are attentive, knowledgeable, and dedicated to meeting the specific needs of their patients. The team is described as being easy to communicate with and committed to providing high-quality care. However, some feedback highlights issues with the office staff, suggesting that there is room for improvement in administrative support and customer service.
Who They Serve
JonSan Home Health Inc. serves a diverse range of clients, including those recovering from surgeries and individuals needing ongoing medical support at home. Their services are tailored to accommodate various patient needs, ensuring that each individual receives the appropriate level of care.
What Families Say
Reviews reflect a generally positive experience with JonSan Home Health Inc., particularly regarding the nursing staff. Many families expressed gratitude for the compassionate and skilled care provided by their nurses. Specific nurses received high praise for their professionalism and ability to foster a supportive environment during recovery. However, some families did express dissatisfaction with the responsiveness and attitude of certain office staff members, which detracted from their overall experience.
Room for Improvement
While the nursing staff is frequently praised, feedback indicates that the office staff’s communication and customer service could benefit from improvement. Several reviews mentioned negative interactions with office personnel, suggesting that enhancing these aspects could lead to a more positive experience for clients and their families.
Summary
JonSan Home Health Inc. in San Antonio, Texas, is regarded for its skilled nursing services and compassionate care team. Although the nursing staff consistently receives high marks for their professionalism and dedication, there are noted challenges with the office staff that could be addressed to improve overall client satisfaction. Families looking for home health care may find value in the comprehensive services offered by JonSan, especially when it comes to nursing and therapy support.
