Overview
Girling Personal Care, located in San Antonio, Texas, is dedicated to providing high-quality, cost-effective home health care services that enable individuals to remain in their homes. The agency has been noted for its commitment to customer service and compassionate care.
Services & Support
Girling Personal Care offers a range of personal care services aimed at assisting clients with their daily living needs. Feedback from families indicates that the agency’s caregivers are often described as kind and respectful, contributing positively to the overall care experience for clients.
Care Approach & Staff
The staff at Girling Personal Care is frequently mentioned in reviews as being helpful, courteous, and dedicated to their clients. Many families appreciate the compassionate approach of the caregivers, who are said to treat clients with kindness and respect. However, there have been concerns raised about staff reliability and communication from management.
Who They Serve
Girling Personal Care primarily serves seniors and individuals with disabilities who require assistance with daily living activities. Families have reported positive experiences regarding the care received by their loved ones, highlighting the importance of having reliable support at home.
What Families Say
Overall, families express a mix of satisfaction and frustration with Girling Personal Care. Many reviews commend the agency for its respectful and supportive staff, with particular praise for specific caregivers who have made a significant impact on clients’ lives. However, some families have raised serious concerns about management and communication issues, citing instances of unresponsive office staff and caregiver reliability problems.
Room for Improvement
Several reviews indicate that there are areas where Girling Personal Care could improve, particularly in communication and management responsiveness. Some families have experienced difficulties in reaching the office or receiving timely responses regarding caregiver assignments. Additionally, there have been reports of inconsistencies in service delivery that may require attention from the agency.
Summary
Girling Personal Care strives to provide essential home health services to those in need in San Antonio, Texas. While many families appreciate the compassionate care provided by individual staff members, there are notable concerns regarding overall management and communication. Families considering Girling Personal Care may want to weigh these factors based on their specific needs and experiences shared by other clients.
