Overview
Cardinal Senior Care, located in San Antonio, Texas, is a home health care provider with over 40 years of experience in the caregiving industry. The company is locally owned and managed, offering a commitment to high-quality care for clients. Cardinal Senior Care prides itself on its rigorous hiring standards, ensuring that caregivers are experienced and well-educated.
Services & Support
Cardinal Senior Care provides a wide range of home health care services tailored to meet the needs of clients. The caregivers focus on delivering personal care, which includes assistance with daily activities and companionship. The company emphasizes a flat rate pricing structure, meaning families will not incur additional charges for services provided during nights, weekends, or holidays.
Care Approach & Staff
The caregivers at Cardinal Senior Care are noted for their dedication and compassion. Families have expressed appreciation for the way caregivers treat their loved ones, often describing them as family members. The office staff is also recognized for their responsiveness and willingness to accommodate last-minute requests for additional care hours.
Who They Serve
Cardinal Senior Care serves a variety of clients, including those in need of hospice care. The company has provided care for both elderly clients and individuals requiring support for daily living activities. Many families have shared positive experiences regarding the care provided to their loved ones, including parents and grandparents.
What Families Say
Families have praised Cardinal Senior Care for the excellent care provided by their caregivers. One family member noted that the caregivers treated their parents with great respect and kindness, which contributed to a sense of relief for the family. Another reviewer highlighted the effective communication from the staff, ensuring that any concerns were addressed promptly. However, there have been some reports of organizational issues and instances of unresponsiveness, which have affected a few clients’ experiences.
Room for Improvement
While many families have had positive experiences with Cardinal Senior Care, some have reported concerns about organizational challenges and communication lapses. A specific incident involved a missed appointment, which led to frustration for a family needing timely care. Addressing these issues may enhance overall client satisfaction.
Summary
Cardinal Senior Care is a well-established home health care provider in San Antonio, Texas, known for its compassionate caregivers and commitment to quality service. Families appreciate the personal attention their loved ones receive and the professionalism of the office staff. Although there are areas for improvement regarding organization and communication, many families recommend Cardinal Senior Care for its dedication to client care.
