Overview
Bexar Care Home Health, Inc, located in San Antonio, Texas, provides compassionate healthcare services aimed at helping individuals recover comfortably at home. The agency focuses on delivering quality home-based care, allowing seniors and people with disabilities to live independently within their communities.
Services & Support
Bexar Care Home Health offers a variety of services through a dedicated team that includes physical therapists, speech therapists, registered nurses, and trained caregivers. They prioritize the health and well-being of their clients by ensuring that services are tailored to meet individual needs. Clients have reported positive experiences with the care team, noting their reliability and commitment to going above and beyond in providing support.
Care Approach & Staff
The staff at Bexar Care Home Health is frequently described as compassionate and dedicated. Many families have expressed appreciation for the team’s professionalism and responsiveness. For instance, a nurse is assigned to clients weekly to assist with medication management and monitor health conditions, which has been instrumental in maintaining stability in clients’ health.
Who They Serve
Bexar Care Home Health primarily serves seniors and individuals with disabilities in the San Antonio area. Families have shared that the agency has played a crucial role in managing their loved ones’ health, especially during critical times.
What Families Say
Many families have praised Bexar Care Home Health for their attentive and caring approach. One family noted that the staff’s vigilance helped prevent a serious health crisis for their loved one. However, there have been some concerns regarding customer service, with a few clients reporting negative interactions with office staff, which they found to be unhelpful and unprofessional.
Room for Improvement
While many reviews highlight the quality of care provided, there are notable concerns regarding customer service experiences. Some clients reported rude interactions and lack of communication from office staff, indicating a need for improvement in this area.
Summary
Bexar Care Home Health, Inc offers a range of home health services in San Antonio, Texas, focusing on compassionate care for seniors and individuals with disabilities. While many families commend the dedication and professionalism of the caregiving team, there are areas for improvement, particularly in customer service interactions. Overall, the agency is recognized for its commitment to quality home health care.
