Overview
Ascensia Home Health Inc, located in San Antonio, Texas, is a Medicare licensed and certified home health agency. They provide a range of in-home skilled nursing services to support individuals and families in the San Antonio area and surrounding counties. The agency aims to assist clients in navigating their healthcare needs, ensuring that patients receive quality care under physician supervision in the comfort of their own homes.
Services & Support
Ascensia Home Health offers skilled nursing services tailored to the needs of each patient. Their approach emphasizes creating personalized care plans that incorporate input from both patients and caregivers. This focus on individualized care is designed to promote a level of independence for patients while ensuring that their rights are upheld.
Care Approach & Staff
The staff at Ascensia Home Health is frequently described as knowledgeable and caring, with many families expressing appreciation for their friendly demeanor. One reviewer highlighted the exceptional care provided by a specific nurse, noting her dedication and willingness to go above and beyond for her patients. However, there have been mentions of staffing issues that have impacted service continuity, leading to cancellations in some cases.
Who They Serve
Ascensia Home Health primarily serves residents of San Antonio and the surrounding counties, focusing on individuals who require in-home skilled nursing care. Families rely on the agency to provide safe and effective care for their loved ones, often finding comfort in the agency’s commitment to patient well-being.
Room for Improvement
Some families have raised concerns regarding staffing shortages, which have affected service delivery. Additionally, there was a specific incident noted where a nurse’s oversight led to a serious health issue for a patient. While many reviews commend the quality of care, these issues suggest areas where the agency could enhance its operational consistency.
Summary
Ascensia Home Health Inc is a dedicated home health agency in San Antonio, Texas, providing skilled nursing services tailored to individual patient needs. While many families commend the compassionate care and professionalism of the staff, there are noted challenges related to staffing that have impacted service continuity. Overall, Ascensia Home Health strives to ensure that patients receive quality care in a supportive environment.
