Overview
Angels of Care Pediatric Home Health, located in San Antonio, Texas, is dedicated to providing compassionate home health care for children. The organization emphasizes a family-oriented approach, ensuring that both clients and staff feel valued and supported. Their mission revolves around their “HALOS” values—Heart, Advocacy, Love, Outreach, and Speed—placing the needs of their clients at the forefront of their operations.
Services & Support
Angels of Care offers a range of pediatric home health services, including nursing care and therapy support. Families have expressed satisfaction with the quality of care provided by the nurses, who are noted for their professionalism and compassion. The agency aims to match families with the right clinicians to meet their specific needs, ensuring that children receive the loving care they deserve.
Care Approach & Staff
The staff at Angels of Care is frequently described as dedicated and nurturing. Nurses and therapists work closely with families to create a supportive environment, fostering open communication. Many employees report feeling valued and appreciated within a team that prioritizes professional growth and training. The organization strives to create a positive workplace culture, which in turn reflects in the quality of care provided to clients.
Who They Serve
Angels of Care specializes in providing services for medically fragile children and their families. The agency is committed to understanding the unique needs of each child, ensuring that care is tailored to support their development and well-being.
What Families Say
Families have shared positive feedback regarding their experiences with Angels of Care. Many emphasize the kindness and dedication of the staff, noting that nurses take the time to build rapport with both children and their families. However, some families have expressed frustration with communication issues and delays in receiving services, indicating that experiences can vary widely.
Room for Improvement
While many families appreciate the care provided, a few reviews highlight concerns regarding communication and service coordination. Some families reported challenges in getting timely responses and consistent information about their child’s care, suggesting that improvements could be made in these areas.
Summary
Angels of Care Pediatric Home Health in San Antonio, Texas, is committed to delivering compassionate and professional home health care for children. With a focus on strong communication and a supportive work environment, the agency aims to foster positive relationships between staff and families. While the majority of feedback is positive, there are areas for improvement, particularly in communication and service coordination, which families have noted in their experiences.
