Overview
Heavenly Hands Adult Day Centers, located in San Antonio, Texas, offers adult day care services with a focus on providing a supportive environment for seniors. The center aims to cater to the needs of elderly individuals, including those requiring memory care.
Services & Support
Heavenly Hands provides adult day care services that allow seniors to engage in social activities while receiving necessary support. The center is designed to create a welcoming atmosphere where clients can enjoy their time and receive care tailored to their needs.
Care Approach & Staff
The staff at Heavenly Hands is described as friendly and courteous, contributing to a positive experience for clients. Many reviews highlight the kindness and caring nature of the owner and staff, indicating a commitment to ensuring that seniors feel comfortable and valued during their time at the center.
Who They Serve
Heavenly Hands serves elderly individuals, including those with dementia and other memory-related issues. The center aims to provide a safe and engaging environment for seniors, allowing them to socialize and participate in activities that enhance their quality of life.
Room for Improvement
Some reviews express serious concerns regarding the safety and accountability measures at Heavenly Hands. There are reports of negligence, including a tragic incident involving a client who was lost and later found deceased. Additionally, there are claims of staff mistreatment of clients, which have raised significant concerns among families. These issues highlight the need for improvements in oversight and staff training to ensure the safety and well-being of all clients.
Summary
Heavenly Hands Adult Day Centers offers adult day care services in San Antonio, Texas, focusing on providing a supportive environment for seniors. While the staff is generally regarded as friendly and caring, serious concerns regarding safety and staff conduct have been raised. Families considering this center should weigh these factors carefully.
