Overview
Regency House, located in San Angelo, Texas, is a skilled nursing home that offers both short-term rehabilitation and long-term care. The facility emphasizes a warm, family-like atmosphere and is situated conveniently near medical centers and hospitals, making it a central part of the healthcare community in San Angelo. Residents benefit from a collaborative approach to care, with healthcare experts working closely with families to develop individualized care plans.
Services & Support
Regency House provides a variety of services including skilled nursing, rehabilitation, physical therapy, and hospice care. The staff is described as caring and professional, ensuring that residents receive the support they need during their stay. Many reviews highlight the positive experiences with physical therapy, noting that staff are encouraging and help residents work towards their rehabilitation goals.
Care Approach & Staff
The care approach at Regency House focuses on respect and dignity, with a holistic view of resident care. Staff members, including nurses and caregivers, are frequently praised for their compassion and attentiveness. Families have reported that staff are responsive to concerns and maintain a clean, welcoming environment throughout the facility.
Who They Serve
Regency House serves a diverse population, including individuals requiring hospice care and those in need of rehabilitation services. The facility is noted for its ability to accommodate residents with varying health conditions, providing specialized support tailored to individual needs.
Living Options & Amenities
The facility is described as beautiful and well-maintained, with a clean and inviting atmosphere. Amenities include a dining area where residents can enjoy homemade meals, and various activities designed to promote engagement and socialization among residents.
What Families Say
Reviews reflect a mix of positive and negative experiences. Many families commend the staff for their kindness and the quality of care provided, particularly in physical therapy and hospice settings. However, some concerns have been raised regarding administrative practices and communication, particularly in relation to financial matters. Overall, families appreciate the supportive environment and the attention given to their loved ones.
Room for Improvement
While many reviews highlight positive aspects of care, there are concerns regarding the handling of financial and administrative issues. Some families have expressed frustration with the communication around payment processes and refunds, indicating a need for clearer policies and more transparency in these areas.
Summary
Overall, Regency House offers a supportive and caring environment for residents in San Angelo, Texas. With a focus on rehabilitation and skilled nursing, the facility is well-regarded for its compassionate staff and commitment to individualized care. While there are areas for improvement regarding administrative practices, the positive feedback from families emphasizes the quality of care and the welcoming atmosphere at Regency House.
