Overview
Nurses Unlimited Inc, located in Odessa, Texas, provides home health care services. However, feedback from families indicates significant concerns regarding their customer service and reliability.
Services & Support
The agency offers various home health care services, but reviews suggest that the quality of care may not meet the expectations of clients. Families have reported issues with caregivers not fulfilling their duties adequately, including neglecting basic tasks and failing to show up as scheduled.
Care Approach & Staff
Feedback about the staff indicates a lack of responsiveness and accountability. Families have expressed frustration over attempts to communicate with supervisors, noting that calls often go unanswered or are not returned. This has led to feelings of neglect among clients who rely on consistent support.
Who They Serve
Nurses Unlimited Inc serves clients in need of home health care, including elderly individuals requiring assistance with daily activities. However, the experiences shared by families suggest that the company may struggle to meet the needs of its clients effectively.
Room for Improvement
Multiple reviews highlight a pattern of poor customer service and unreliable scheduling. Families have experienced difficulty in receiving timely responses and adequate support from the staff. This has raised concerns about the overall management and operational effectiveness of the agency.
Summary
In summary, Nurses Unlimited Inc in Odessa, Texas, faces significant challenges in delivering reliable home health care services. Families have reported issues with caregiver performance and communication, leading to dissatisfaction with the overall service provided. Potential clients may want to consider these factors when evaluating their options for home health care.
