Overview
American HomePatient, located in Nacogdoches, Texas, provides customized therapy programs tailored to meet individual needs and prescriptions. The company focuses on helping patients manage chronic respiratory conditions and offers a range of durable medical equipment to support mobility and care at home.
Services & Support
American HomePatient specializes in managing chronic respiratory conditions and provides various services, including the delivery and setup of oxygen concentrators and compressed oxygen tanks. They also assist caregivers in providing proper nutrition to tube-fed patients. Clients have reported a high level of satisfaction with the company’s service, noting that staff members are knowledgeable and efficient in addressing their needs.
Care Approach & Staff
The staff at American HomePatient are frequently described as professional, friendly, and compassionate. Many clients have highlighted specific team members for their exceptional service, noting their willingness to go above and beyond to assist with equipment setup and answer questions. The staff’s attention to detail and commitment to customer service contribute to a positive experience for clients and their families.
Who They Serve
American HomePatient serves individuals managing chronic respiratory conditions and their caregivers. The company is recognized for its efforts to support both patients and families, ensuring that they receive the necessary equipment and guidance to maintain health and comfort at home.
Service Area
The primary service area for American HomePatient includes Nacogdoches, Texas, where they are well-known for their reliable delivery and customer support.
What Families Say
Families have expressed gratitude for the support they receive from American HomePatient, highlighting the professionalism and kindness of staff members. Many reviews commend the company’s responsiveness and ability to address questions and concerns promptly. The bilingual capabilities of some staff members have also been appreciated, making communication easier for families needing assistance.
Room for Improvement
While many reviews are positive, there are occasional mentions of dissatisfaction with specific services, particularly related to CPAP health services. Some clients have reported challenges with professionalism in certain instances, suggesting that there is room for improvement in consistency across all service areas.
Summary
Overall, American HomePatient in Nacogdoches, Texas, is recognized for its dedicated staff and comprehensive support for patients managing chronic respiratory conditions. Their commitment to customer service, along with a focus on individualized care, makes them a trusted choice for families in need of home health services.
