Overview
Focused Care at Hogan Park, located in Midland, Texas, is a senior care facility that offers various levels of support for residents. However, it has received mixed feedback from families regarding the quality of care and the environment within the facility.
Services & Support
The facility provides care for residents who may require assistance with daily living activities. However, several reviews highlight serious concerns regarding the adequacy of care provided. Instances of residents being left in soiled diapers for extended periods and delays in receiving showers have been reported, raising significant concerns about the staff’s responsiveness.
Care Approach & Staff
While some reviews commend the friendliness of certain staff members, there are troubling accounts of unprofessional behavior and a lack of empathy from others. Families have expressed frustration over the care their loved ones received, with reports of neglect and inadequate attention to residents’ needs. This has led some to feel that their family members were not treated with the dignity and respect they deserve.
Who They Serve
Focused Care at Hogan Park serves a range of elderly residents, including those requiring short-term rehabilitation and long-term care. However, the experiences shared by families indicate that the care quality may vary significantly, which can impact the overall well-being of residents.
Living Options & Amenities
The facility is described as well-maintained, with some positive mentions of its environment and amenities, such as a courtyard for outdoor activities. However, the overall living experience has been overshadowed by reports of serious care deficiencies.
Dining & Activities
Residents reportedly have access to various activities that promote social interaction and engagement. However, the quality of care during mealtimes and the overall dining experience has not been specifically highlighted in reviews, focusing more on the overall environment and care issues.
What Families Say
Feedback from families is deeply divided. While some describe the facility as a welcoming and hospitable environment, others recount distressing experiences, including neglect and unprofessional conduct from staff. Reports of residents being treated poorly and a lack of adequate medical attention have led many families to recommend seeking alternative care options.
Room for Improvement
Significant concerns have been raised about the quality of care, including reports of neglect and unprofessional behavior among staff. Families have noted the need for a more compassionate approach to resident care and better communication regarding their loved ones’ needs.
Summary
Focused Care at Hogan Park in Midland, Texas, presents a complex picture. While some families have had positive experiences, many others have reported serious issues related to care quality and staff professionalism. Prospective residents and their families should carefully consider these factors when evaluating this facility for their loved ones.
