Overview
Lee’s Primary Home Care, Inc., located in McAllen, Texas, is a caregiver company dedicated to assisting the elderly and disabled with their activities of daily living. Their services include personal care, home management, escort, and companion services, all aimed at enhancing the quality of life for their clients. The agency collaborates closely with clients’ state case managers and families to create tailored care plans that address individual non-technical medical needs, allowing clients to remain in the comfort of their own homes.
Services & Support
Lee’s Primary Home Care, Inc. offers a range of services designed to support clients in their daily routines. These services encompass personal care, which may include assistance with hygiene and dressing, as well as home management tasks. The agency also provides escort and companion services, ensuring that clients have the necessary support for social activities and appointments.
Care Approach & Staff
The staff at Lee’s Primary Home Care, Inc. are frequently described as compassionate and professional. They undergo extensive background checks and are thoroughly screened to ensure a high standard of care. Regular supervision and oversight practices are in place to maintain the quality of services provided. Many families have expressed gratitude for the respectful and familial approach the staff takes towards their clients.
Who They Serve
The agency serves primarily elderly and disabled individuals, focusing on enhancing their daily living experiences. Families have reported positive experiences with the care provided to their loved ones, highlighting the agency’s commitment to treating clients like family.
What Families Say
Families have shared overwhelmingly positive feedback about Lee’s Primary Home Care, Inc. Many have noted the excellent care their loved ones receive, with specific mentions of the compassionate nature of the staff. One family expressed their appreciation for the agency’s responsiveness to concerns, stating that they felt at ease with the professionalism exhibited by the staff. Overall, the agency is highly recommended by those who have utilized their services.
Room for Improvement
While families have generally praised the agency, some have indicated that there is always room for continued growth and enhancement of services. Feedback suggests that maintaining open lines of communication with families can further strengthen the trust and satisfaction experienced by clients.
Summary
Lee’s Primary Home Care, Inc. in McAllen, Texas, is committed to providing exceptional in-home care for the elderly and disabled. With a focus on personalized care plans and a compassionate staff, the agency has garnered positive reviews from families who appreciate the respect and professionalism shown towards their loved ones. The agency is well-regarded for its supportive approach and dedication to enhancing the quality of life for its clients.
