Overview
A Pineywoods Home Health Care, located in Lufkin, Texas, has been providing home health services for over 25 years. The agency offers a range of services including skilled nursing, physical therapy, medical social work, and caregiver support. They emphasize a mission of helping clients live healthier and more independent lives with dignity in the comfort of their homes.
Services & Support
A Pineywoods Home Health Care provides various services tailored to meet the needs of their clients. Their offerings include skilled nursing, physical therapy, medical social work, certified nurse aides, and caregivers. The agency aims to deliver high-quality, patient-centered care, ensuring that clients receive the necessary support in their homes.
Care Approach & Staff
The staff at A Pineywoods Home Health Care includes highly qualified nurses, therapists, home health aides, and caregivers. However, feedback from families indicates concerns regarding the professionalism and management of the staff. Some families reported experiences of rudeness and dismissiveness from staff members, which has raised issues about the overall care approach.
Who They Serve
A Pineywoods Home Health Care serves individuals in need of home health services, including those requiring skilled nursing and therapy. The agency aims to support clients in maintaining their independence and dignity while receiving care in their homes.
Room for Improvement
Multiple reviews highlight significant concerns regarding the management and operational practices at A Pineywoods Home Health Care. Issues such as poor communication, lack of follow-through on care requests, and scheduling problems have been noted. Families expressed frustration over the perceived lack of compassion and professionalism from staff, which has impacted their overall experience with the agency.
What Families Say
Families have shared mixed experiences with A Pineywoods Home Health Care. While some appreciate the services provided, many have reported challenges, including unprofessional behavior from staff, difficulties in obtaining necessary information, and concerns about the quality of care. Specific incidents include staff being unresponsive to requests and failing to address critical health issues in a timely manner.
Summary
A Pineywoods Home Health Care has a long history of providing home health services in Lufkin, Texas. While they offer a wide range of care options, feedback from families suggests significant room for improvement in management practices and staff professionalism. Families have expressed concerns regarding communication and care quality, which are critical factors to consider when evaluating home health care options.
