Overview
Windmill Village Rehabilitation and Care Center, located in Lubbock, Texas, offers a range of services focused on rehabilitation and skilled nursing care. The facility is designed to provide a warm, inviting environment for residents, emphasizing comfort and individualized care. Reviews from families highlight the cleanliness and welcoming atmosphere of the center, which is an important aspect for those considering long-term care options.
Services & Support
Windmill Village provides a variety of services, including skilled nursing, rehabilitation, and memory care. The facility focuses on meeting the emotional, social, and cultural needs of residents and their families. The staff is described as friendly and attentive, contributing to a supportive environment. Families appreciate the individualized care plans designed to promote recovery and enhance residents’ independence.
Living Options & Amenities
The center features a clean and beautifully decorated facility, with spacious resident rooms that include private bathrooms. Common areas are designed to be inviting, and there is a comfortable dining room where meals are served. The outdoor patio provides a pleasant space for residents to relax and enjoy the surroundings. Families have noted that the facility maintains a pleasant atmosphere without unpleasant odors, which is often a concern in nursing homes.
What Families Say
Reviews reflect a mix of experiences at Windmill Village. Many families express satisfaction with the care their loved ones receive, noting that the staff is generally polite and attentive. One family member emphasized the importance of personal choice in their loved one’s care, stating that they prefer to handle certain tasks like laundry and room cleaning themselves to ensure comfort. However, some reviews raise concerns about the quality of care, particularly regarding hygiene and staff interactions. Despite these concerns, several visitors have praised the facility for its cleanliness and the quality of the food served.
Room for Improvement
While many families report positive experiences, there are concerns regarding staff consistency and hygiene practices. Some reviews mention instances where residents were found in unsatisfactory conditions, prompting families to express their worries about the overall care provided. Additionally, there are reports of negative interactions with certain staff members, which have affected the comfort level of some families.
Summary
Windmill Village Rehabilitation and Care Center in Lubbock, Texas, aims to provide quality skilled nursing and rehabilitation services in a clean and welcoming environment. Families appreciate the attentive staff and the facility’s focus on individual care. However, potential residents and their families should consider both the positive feedback regarding cleanliness and the mixed reviews about care quality when evaluating this facility for long-term care.
