Overview
Lubbock Health Care Center, located in Lubbock, Texas, offers skilled nursing and rehabilitation services designed to meet the unique needs of each resident. The facility emphasizes a home-like atmosphere, ensuring that residents receive compassionate care while maintaining a sense of community.
Services & Support
The center provides a variety of services, including skilled nursing, rehabilitation, and therapy options such as physical, occupational, and speech therapy. The dedicated staff is focused on delivering quality care tailored to each resident’s individual requirements. Families can also stay connected with their loved ones through an online portal that keeps them updated on health and wellness.
Care Approach & Staff
The staff at Lubbock Health Care Center is noted for their kindness and attentiveness. Many families have expressed gratitude for the compassionate care their loved ones receive, highlighting the commitment of the team to treat residents like family. While some reviews indicate variability in staff responsiveness, the overall sentiment reflects a caring atmosphere, with many staff members described as exceptional.
Living Options & Amenities
The facility is reported to be clean and well-maintained, contributing to a welcoming environment. Residents have access to various activities designed to promote engagement and well-being. Reviewers have noted the cleanliness and upkeep of the facility, which enhances the overall living experience for residents.
Dining & Activities
Dining experiences at Lubbock Health Care Center have received mixed reviews. While lunch and dinner options are generally well-received, breakfast has been critiqued for not meeting expectations. The activities provided are appreciated, with many residents engaging in various events that foster a sense of community.
What Families Say
Feedback from families varies, with some expressing deep satisfaction with the care provided, while others have raised concerns about specific incidents of neglect and responsiveness. Many families appreciate the dedication of the staff and the overall environment, but there are calls for improvement in certain areas, particularly regarding timely assistance and communication.
Room for Improvement
Some families have reported issues with staff responsiveness and the handling of specific care needs. Instances of delays in assistance and concerns about neglect have been highlighted, suggesting a need for improvement in these areas to enhance the overall care experience.
Summary
Lubbock Health Care Center is a skilled nursing facility in Lubbock, Texas, known for its compassionate staff and clean environment. While many families commend the quality of care and the range of services offered, there are notable concerns regarding responsiveness and specific care incidents. Families are encouraged to consider both positive and negative feedback when evaluating this facility for their loved ones.
